![]() Press and hold the Power and Volume down key for up to 45 seconds.The first thing you will have to do in this case is a soft reset which is usually done when a phone becomes unresponsive but is also recommended in this particular case. In case it does then proceed with the additional troubleshooting steps listed below. Once your phone has a working mobile data connection and the correct APN try to check if the issue still occurs. Make sure the APN settings are as follows If available, tap the Sprint APN name (the bullet point fills with green).Tap Settings > Connections > Mobile networks > Access Point Names.From the Home screen, swipe up on an empty spot to open the Apps tray.You should make sure that the phone has the correct Sprint APN settings installed. Does the phone have an active mobile data connection and is the mobile data working right now? The second one is the APN settings. The first one is the mobile data connection. If the phone was previously able to download a text message attachment but it can’t right now then there are two main factors that can cause this problem. If an update is available then I suggest that you download and install it first. ![]() Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version. Any idea what else to check or what it might be? Any help would be appreciated. He’s also spent lots of time with Sprint tech support which seems to be useless with no resolution. I’ve done a quick search on Google but didn’t come up with anything specific to download failures with SMS, etc. And accordingly, it was working but stopped a little over 1 week ago. I checked his available memory and he has over 17 Gigabytes free, so it doesn’t seem to be a space issue. with no further information or error message. The problem he’s having is when he receives any text message he can read it, but if there is some kind of attachment, when he clicks the Download button within the message, it begins a progress icon but then fails and says Download failed. Problem: I have a friend who asked me to look at his Samsung Galaxy S9 since I am a tech guy. ![]() How To Fix Samsung Galaxy S9 Text Message Attachment Fails To Download We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concern that you may have with your device. If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 text message attachment fails to download issue. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. Under the hood is the powerful Snapdragon 845 processor paired with 4GB of RAM. This device sports a 5.8 inch Super AMOLED Infinity Display that’s perfect for viewing your favorite multimedia content. It has a solid build quality and even has several outstanding features. The #Samsung #Galaxy #S9 is considered as one of the best flagship smartphone model to hit the market this year.
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